Name change and GD issue

[SynthShrimp]

This is just a little problem I bumped into after I changed my name on NG. I've searched on NewGrounds but I couldn't find the same problem that I'm experiencing so now I'll prost it myself.

So a few days ago, I decided to support NG and get the supporter thingy. After that I changed my name (formarly being TBNReagle) to DeltaEagleNG because I use the name DeltaEagle on YT and SC too. I've been scouted for a while now and my songs in the past have been available for use in Geometry Dash. But the songs I upload after the name change aren't available to use in GD anymore.

Yes, I removed all of my old songs just because of private reasons.

Alright, now my new songs won't be available to be used in the game anymore, but to prove that the songs before the namechange are available, I've put a little example below:

Right before the name change I re-uploaded an old project (while still being named TBNReagle). This song has the song ID 798733. I've tested and found out that Geometry Dash still allows this one to be used because it was technically uploaded by the user TBNReagle. But the songs I uploaded after the namechange, take the one with song ID 798990 for example, this song is not allowed for use because I uploaded it as DeltaEagleNG and not TBNReagle.

This all really annoys me because I'd like to use my songs in the game in the future somewhere and the game is pretty fun. I think I've basocally spotted the issue, just no solution yet. So if anyone could help me with this, it would be very helpful and maybe it can clear for others that might have this problem in the future.

I hope anyone could help maybe even a little, every tip for what I could do is welcome!

Eagle~

[Daru925]

http://robtopgames.com/blog/2017/02/01/geometry-dash-newgrounds/

[SynthShrimp]

At 4/3/18 12:42 PM, Daru925 wrote: http://robtopgames.com/blog/2017/02/01/geometry-dash-newgrounds/

I have been making my own original songs since 2015. I completely understand that blogpost from RobTop, but what happenned to me shoult not be the case since I'm still the same person and artist, but with another name...
I don't think that whatever happenned to my account should've happenned but I still don't exactly know what happenned. Would my songs be available again if I change my name back to what it was? (To find out if this last statement works I'd have to wait a month untill I can change my name again)

[Troisnyx]

If you didn't cause your old name to redirect to your new name, it could be the reason why your songs aren't showing up, they probably think you and TBNReagle are two different people. Contact RobTop urgently if this still persists.

[SynthShrimp]

At 4/4/18 04:23 AM, Troisnyx wrote: If you didn't cause your old name to redirect to your new name, it could be the reason why your songs aren't showing up, they probably think you and TBNReagle are two different people. Contact RobTop urgently if this still persists.

Thank you for your reply. I sent a mail to RobTop.
How do I make it so it redirects my old name to my new name? I can't find this option anywhere.

[Troisnyx]

At 4/4/18 08:46 AM, DeltaEagleNG wrote:

At 4/4/18 04:23 AM, Troisnyx wrote: If you didn't cause your old name to redirect to your new name, it could be the reason why your songs aren't showing up, they probably think you and TBNReagle are two different people. Contact RobTop urgently if this still persists.

Thank you for your reply. I sent a mail to RobTop.
How do I make it so it redirects my old name to my new name? I can't find this option anywhere.

I'm not sure if it does so anymore, but on the name change screen if you change your name, there should be a tick box that allows you to redirect the old to the new. Only applies when you're changing your name, though, not after (unless you want to message Tom Fulp himself about it).

[SynthShrimp]

At 4/4/18 09:01 AM, Troisnyx wrote:
I'm not sure if it does so anymore, but on the name change screen if you change your name, there should be a tick box that allows you to redirect the old to the new. Only applies when you're changing your name, though, not after (unless you want to message Tom Fulp himself about it).

How would I reach out to Tom Fulp himself, or even anyone else that might be able to do anything?

[Troisnyx]

At 4/4/18 01:04 PM, DeltaEagleNG wrote:

At 4/4/18 09:01 AM, Troisnyx wrote:
I'm not sure if it does so anymore, but on the name change screen if you change your name, there should be a tick box that allows you to redirect the old to the new. Only applies when you're changing your name, though, not after (unless you want to message Tom Fulp himself about it).

How would I reach out to Tom Fulp himself, or even anyone else that might be able to do anything?

Privately message him. Tom is more likely to get in touch with you than RobTop, which is saying something. There's also PsychoGoldfish, BrenTheMan...

[SynthShrimp]

At 4/4/18 01:26 PM, Troisnyx wrote:

At 4/4/18 01:04 PM, DeltaEagleNG wrote:
How would I reach out to Tom Fulp himself, or even anyone else that might be able to do anything?

Privately message him. Tom is more likely to get in touch with you than RobTop, which is saying something. There's also PsychoGoldfish, BrenTheMan...

I'll try to message Tom Fulp. Thanks for the help for now!

[SynthShrimp]

Issues in original post have been fixed!

[MacMelto]

At 4/5/18 10:26 AM, DeltaEagleNG wrote: Issues in original post have been fixed!

Hi! Could you explain how you fixed the problem? Still having it as well.

[SynthShrimp]

At 4/9/18 07:31 PM, MacMelto wrote:

At 4/5/18 10:26 AM, DeltaEagleNG wrote: Issues in original post have been fixed!

Hi! Could you explain how you fixed the problem? Still having it as well.

Hey there! I sent a PM to TomFulp asking for help, and eventually he just made a redirect that brings you from my old username to my new one. Appearently I should've ticked a checkbox when changing my name that does that redirect. Maybe ask if they can make that redirect for you.