At 10/28/06 10:36 PM, Lagerkapo wrote: I hate to attention whore in your thread, but I have a funny story about fast food.

that's alright, maybe one of your stories will remind me of one of my own :)

The second day I worked at Taco Bell somebody ordered 11 grande meals...

LOL, this happens all the time here. Coupon periods are the worst because even though it is supposed to be one coupon per customer, per visit, no restaurant ever follows that, so of course people complain if we refuse. Come the last day before coupons expire, you have people using up to 20 at a time...then complian ther food took too long to make. :S

being a college student, i spend more time then i should at mcdonalds, so i have a few stories about the workers in my sad inbred redneck town.

once, while i was going through the drivethrough, my girlfriend, as she always does, yells to me to order thing special ways and extras and all that before i've even said the last thing...grant it, i can understand some confusion...but one time i finally rattled off the first thing and there was a pause, and without asking "will there be anything else?" the guy said "your total is..." and jokingly, my girlfriend yelled "NO NO!!!" and i said, with a laugh, "oh, there's more, man!" and he's like "FINE! then finish your order!" like he was pissed that we were ordering more....he sounded really fed up for some reason.

another drivethrough story is that while i was going through the whole ordering ordeal, the kid kept saying "mmkay" after everything he said, so i said "stop dicking around, and have your manager meet me at the window" because we heard the other couple of workers giggling along with him, the manager met us, and i told him and he was like "i'm sorry, if you'd like i can have him apologize..." and i didn't care, i just wanted to go. and grant it, i can understand dicking around, but it was a really stupid sort of joke to begin with...i'm pretty sure he was never on drivethrough again because i've yet to see him doing it since then...

one day, while getting breakfast at the same mcdonnalds (all of these things happened within two weeks. it was pretty much every time we went there) there was a new girl...and yes, new people have some leeway on taking up time, but we ordered and she just sat there at the register staring at it....and saying "i've never worked morning before.... umm...i dont know, i never worked morning before" but never once asked for help from the manager. finally the manager turned around, saw the girl looking confused, asked us what we ordered and fixed everyting, and the girl still had no clue what the fuck was going on.

finally this is from earlier today, we were driving down to albany, a two hour trip and we decided to catch a QUICK (we passed up KFC because usually mcdonnalds is faster). and we ordered our food, my girlfriend got a crispy chicken club with only bacon, ketchup and cheese....so, first things first, we get our food and she opens the bag and realizes that the extra double cheeseburger i ordered wasn't there, so i ran in and got another burger, the manager was fine, she was sorry. then i opened the car door, and i was handed the chicken box...i opened it and there was mayo and lettuce...so i wentback in again and the lady turned around and said "boys and girls, lets PAY SOME ATTENTION, " explained the chicken sandwich again, i got what i ordered. well, we are on our way and i eat my burger that was thrown in after, and get to my second one, and the usual "special" tag for special orders for my girlfriends sandwich was stuck on my burger, and i'm like "heh, i was wondering where that got stuck to.... and i open the wrapper and find that my double cheeseburger has only ketchup, bacon and cheese on it...i assumed the sticker fell off the box and onto my burger in the bag, somebody apparently put the sticker on my burger and they didn't notice the order saying "crispy chicken" all over it, and put the special requested items on my cheeseburger instead...i giggled. luckily, i love bacon cheeseburghers,so i was happy.

At 10/28/06 11:49 PM, BLACKNOISE wrote: I wait impatiently for more crazy erotic antics at McDonalds.

ok, so I was going to go vote and deposit, but as the sig system, portals is screwy for me, it will load the voting bar, but won't let me click anything....so instead I came back and I'll write one more story :)

So I already mentioned in thedead rat topic about the toothless old man that came to my restaurand one time and insisted he found a tooth in his blueberry muffin and wanted to sue. It was proven to be his own.

We also had a lady that came back complining that her milk was bad. The expiry date was set for a whole weel from that day, but she did showed us that it had indeed, gone bad. We quickly replaced it and made sure it was ok, she finished her meal, went home ok. two days later she calls because she wants to talk to the restaurant manager because her son got sick from the milk....the kicker: when she complined the first time we asked her if she drank any of it, she told us"no, as soon as I opened it I could smell it, nobody drank from it"...how can her son get sick from it if he didn't drink it?

Water bottle fights

sometimes after close we would relax a little and have water bottle fights you know, the ones with the nozzle), they ussualy have sanitizer solution in them, but we emptied them for the fihts and put just water. anyway, one of the other managers was being chased by this one employee, but he always dodged the water and sparyed the guy, so the employee grabbed a garbage bag (they are clear) and put it on himself. He made a tiny little hole so he could spray through it, and set off searching for the manager.

The manager sees him, shakes his head, trips the guys, removes the garbage bag and opens the bottle, instead of spraying him, he dumped the entire contents on top of him :)

Prank calls

The usual: somebody orders a huge order beforehand, they do it all the time, this oe time though, it was about 80 or 90 happy meals, they called a week in advance, they even called the same morning to confirm and that they were coming 2 hours later...of course they never showed up. They called back next day asking what happened....while hearing lughter in the back....then just did stupid fart sounds and hanged up....retarded people...

Another wrong ingredient story

so I mentioned earlier the one about the chocolate bigwest. Another time 9oddly enough it was the same employee) made a couple of McFlurries that were supposed to be Creme egg....but used the buffalo sauce in the container (the cream egg stuff is orange-yellowish in color, the buffalo we don't have anymore, but it is spicy and was for the crispy deli, it is way more runny and it smells spicy)...again, oddly enough, nobody came back to complain, the other time only one person did, this time around nobody did....

more to come eventually :)

At 10/28/06 11:50 PM, NemoX wrote:

At 10/28/06 10:36 PM, Lagerkapo wrote: I hate to attention whore in your thread, but I have a funny story about fast food.

that's alright, maybe one of your stories will remind me of one of my own :)

All fast food has inherent similarities, one just has their choice of tacos, burgers and chicken.

The second day I worked at Taco Bell somebody ordered 11 grande meals...

LOL, this happens all the time here. Coupon periods are the worst because even though it is supposed to be one coupon per customer, per visit, no restaurant ever follows that, so of course people complain if we refuse. Come the last day before coupons expire, you have people using up to 20 at a time...then complian ther food took too long to make. :S

We would always have people come in with coupons for franchise locations where it's more expensive that "discounted" the food to what we normally charged at our corporate location. We even had pointless buttons on our screen for when someone had a coupon so it'd look like we were doing something.

I also loved when stoners came in, and I would out them by giving them an upsize on their drink. When they asked for a water cup and I gave all 4 or 5 of them medium or large cups, they would all INSTANTLY start laughing or something. I suppose I'm not much better, I went to work stoned ALL the time for a while... But so did my managers, so it's all good.

Wana see stupidity reach even lower? Work at Walmart.

Wow great stories.I defianatly look forward to more.:)

Wow, I have a new found respect for fast food workers. BTW, I love these stories.

Yeah, I know how you feel, NemoX. But I'll tell ya one thing, ok. You're more patient than I am, because I could only put up with 13 months of working at a McDonald's. Early September of 2003, I decided, "Fuck it. They can't pay me enough to put up with this malarkey."

Very good stories. I can relate to a lot of those because I work for the fantastic Burger King. I thought our customers were dumb and moronic, you just blew it wide open. I'm glad we don't have headsets, we have intercoms per say. Quite lovely, anyone can take an order and you don't have to clean the ear wax, spit and ass hairs off of them. :) I wish we had a manager like you. Ours goes insane if you get a medium soda. Must be in a small cup and can't be a mix of drinks. Sucks that our assistant[one of our three in a store with 13 workers :/]is her daughter and only promotes 'guys' who she wants up her ass, literally. Take a clean cut, decent looking guy with no experience and you get a crew trainer two weeks later with no experience and another assistant manager with little experience two months later.

But yes, people, fast food isn't that bad. If you have great people working with you who will listen and work hard everything flows like clockwork.

I'd post my own stories but I'm not about to go whoring myself in your thread good sir. B)

At 10/29/06 01:23 AM, Inuyasha wrote: Very good stories. I can relate to a lot of those because I work for the fantastic Burger King. I thought our customers were dumb and moronic, you just blew it wide open.

you eventually learn the customer is most likely worng :)

I'm glad we don't have headsets, we have intercoms per say. Quite lovely, anyone can take an order and you don't have to clean the ear wax, spit and ass hairs off of them. :)

we used to have the intercomm system. I find headsets are better, specially in the big store because I don't have to go all th eway over there to delegate a task :)

I wish we had a manager like you. Ours goes insane if you get a medium soda. Must be in a small cup and can't be a mix of drinks.

I feel flatterred :) I actually am a pretty laid back manager, as long as you do what you are supposed to be doing, I don't mind you joking or goofing around a bit. Smae with the food/drinks, as long as you ask first, it's ok by me...unless there is too many cooked, just because then it would become a habit of cooking more than necesary and get it for free because it would go to waste anyway, you know what I mean?

:`Take a clean cut, decent looking guy with no experience and you get a crew trainer two weeks later with no experience and another assistant manager with little experience two months later.

hey, I went up pretty quick too, but that's 'cause I actually cared to learn shit. I made crew trainr within 6 months, team leader 5 months after that, and finally manager at one year mark. I worked for another year, then quit, and came back, but they had changed the restaurant manager so I had to start from the bottom agai, but it only took me 5 months the second time around.

Anyway, time for bed for me, I'll answer some more questions tomorrow and will post more stories :)

But yes, people, fast food isn't that bad. If you have great people working with you who will listen and work hard everything flows like clockwork.

I'd post my own stories but I'm not about to go whoring myself in your thread good sir. B)

At 10/28/06 11:02 PM, NemoX wrote: Somebody asked about the white stuff in BigMacs. No, it is nothing bad, just regular mayo.

Don't forget that the sauce has pickles, onion powder, mustard seed......
I always mention this to the customer in case of an alergy.

At 10/28/06 10:15 PM, Mogly wrote: Haha, nice stories. I was going to work there once, but luckily worked in a fish and chip shop instead.

chippys RULE

by the way, I have been trying to update my sig to include a link to this topic, but it keeps sending me an invalid request method error telling me to make sure i have not been redirected by a automatic action scrip or something like that, any idea what it could be? I have never had a problem changing my sig before.

Same Here! o.O

At 10/29/06 05:17 AM, Onnet wrote:

At 10/29/06 03:46 AM, TropicalPenquin wrote: Employees in the Mcdonalds near me masterbated into the sauce and gave customers and STD.

Who rubs there McDonalds on there genitals?

There are receptors in the mouth. At least that's what they told me in grade 8 sex-ed.

I just lol'd.

My friend used to work at Mcdonalds. She chipped ice and sliced her hand open. I'd rather work in a factory then a Mcdonalds, or any fast food place ever.

At 10/29/06 01:23 AM, Inuyasha wrote: I'd post my own stories but I'm not about to go whoring myself in your thread good sir.

hey, no prob, you are more than welcome to :)

anyways, time for another batch, this time.....

Get a life!

Ok, so I mentioned before we don't do the 24 hour thing. We open at 6:30 everyday, except weekdays when we open DT at 6 and main store at 6:30. Now, I understand on weekdays that you would be there waiting for McD to open to get your coffee...I even agree on saturdays, some people work saturdas...but on a SUNDAY?!?!? WTF are you doing standing in a line in front of the main door half an hour before we open? let alone on a day like today...it snowed last night!

Why oh why people decide to waste their morning is anybody's guess, but it is the hardcore people who do it, they are like the fricking postal service, you know? nor rain, nor wind, nor hail or something like that.

To top it off, these individuals come first thing in the morning, like to order senior coffees, which are only 73 cents, and insist on paying with a 20 or a 50, I don;t have that kiind of money when I just opened dumbass! And because we have free refills, they just keep getting refills all morning (they stay there until maybe 11 when breakfast is over and sometime later, they take half the lobby, they don't have normal conversations, they have old people yelling conversations, and since they are all old chinese men, you can't even make out what they are saying!

your tipical Calgarian...

We have a 7-11 about 10 feet away across the parking lot (we share it), and on the other side i mentioned we have a highschool, so we get really busy everyday. I laughed when I first moved to Canada and I saw mid winter, your standard cliche'd guy: A baseball hat, a hoodie, a pair of shorts, either sandals or flip flops but still wearing white socks, and to top the picture, a slurpee (for the ones who don't know, is like shaved ice but made almost liquid with flavoring, usually orange, pepsi, coke, vanilla, etc. there's probably a better way to describe it but I can't think of it right now).

more to come once I'm done studying for my midterm :)

please post more they are funny like why is my orange soda always flatter than paris hilton?

Well Nemox, i know how you must feel sometimes :)
I work in a grocery store as a assistant-manager and we deal with that same mutual "nightmare" : Customers.
They indeed come in many sorts and sizes: From nice, complimenting customers to nagging cunts that return products for no good reason.

I'll share some stories of my own in this topic:

Screwing me over for a buck or two
People can't get me more angry when they're trying to screw me over, thinking that i'm some sort of stupid idiot or something and YET they TRY:

It was on a wednesday and it was probably the most nasty day of the week.
For no apparent reason the costumers just swarmed the store every 30 minutes and by the time it was 13:00 almost our whole vegetable stock was sold out (WTF?)
I was in a rush, ordering everything to be re-stocked and then one of the employees entered the office and explained that there was a customer that had a return and wanted to speek to me.
I hurried to the customer holding an empy jar of soup and he told me that he discovered glass inside it and wanted his money back.
I explained to the man that he could not return a jar with nothing in it and then ask for a refund, as a reaction to what i said he chucked the jar to smithereens on the floor in a blind fury.
I pointed him to the door and told him to never return.
As if my day couldn't get any worse i got a call from DC (Distribution Centre) telling me that they didn't have time to ship it on the same day, leaving me with two crates of tomatos, three bags of potatoes and a couple of apples...GODDAMNED

Now i'll switch over to something else that terrorizes us in the grocery business:

Crime prone custumers a.K.a shoplifters
One of the things that make my brain short-circuit is shoplifting.
I can't stand it, seeing all those lists with missing products and the numbers that counts the loss next to it. But enough whining on to the next story:

It was a nice but crowded friday, all those happy couples pushing forth their fully stacked carts around and kids buying candy with their well saved money... It seemed like nothing could go wrong that day.
But everything went to shitl when i discovered that a 15 year old kid was filling his jacket with all kinds of expensive chocolate and i decided to chase him and nail his ass.
And so i was chasing him and catching up until he decided to block my path by pulling cabinet down that contained about 150 jars of gherkins. I've never smelled such a stench in my whole life and the little prick got away too >:(

But overall, i like working at a grocery store, it's very invigorating to hear all the compliments from the costumers that appreciate all the extra service i give.
This is just to swap some "Warstories" with Nemox, so don't flame!!

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Ah, basic jobs.

I've been working as an auto parts employee at Canadian Tire since March, and of course there have been a large amount of stories involving stupid customers.

The one thing I hate the most is when they ask "do you know much about ____?"

Because, if you say "nope" then it's basically rejecting them and you can get in shit for that. If you say "yes" then they expect you to be the world's leading expert on car wax or something. It's a minor detail but it infuriates me.

It's also funny when they're looking for a very specific car part (say, the distributor cap) and the conversation goes something like:

"Hey there, what's going on?"
"Ahhh, uhh, I need the.... *consults piece of paper* .... ahhh dis...TRIB...ter cap for my car."
"A distributor cap?"
"Yeah, I think so."
"Okay, what kind of car is it?"
"Pardon me?"
"What kind of car is it...?"
"Oh, like, a green one."
"... do you know the year?"
"...No?"
"The make? The model?"
"Ah hold on let me call someone."

Arg.

Then you get the angry people.

And of course the bitter old ladies. They're my favourite.

I recall one time we were about half an hour until close with a line up of about eight people and two people working on the desk. Most customers aren't idiots and use the take-a-number system fairly well. Anyway, this particular line up of people was particularily hectic. I was just in the middle of serving some guy when this frail old hag buts in, numberless, and demands to know: "IS THIS WHERE YOU GET GEE PEE ESS?"

Though taken aback by her sudden interjection, I simply recited what I usually recite when some impatient fool butts in as such: "Ma'am, I'm helping this gentleman right now, if you'd take a number we'll help as soon as possible."

" I JUST WANNA KNOW IF THIS IS WHERE YOU GET GEE PEE ESS!"

Now, we sell GPS systems for your car, yes. But there's also general GPS systems that you can get down in Sports and possibly one in Hardware. I asked her if she needed the auto one, or a handheld one hurriedly, as to try and balance her question and not piss off the current customer who had suddenly been shunned.

Being an old impatient hag, she was not satisfied with the fact that she had to differentiate between what sort of GPS system she wanted before I gave her a definitive answer. She squawked something else about GEE PEE ESS and started to get angry. At this point I repeated my first statement and made a point to help the guy whose turn it was.

He and I exchanged a knowning look.

So as I went out back the get his alternator belt or whatever it was. She stormed off 13 feet to customer service, who had no lineup and asked poor Melissa the same GEE PEE ESS question. Melissa, who had more resources at her disposal than the flooded auto parts, called auto parts to see if we could help.

Guess who had the portable phone?

Bleepa Bleepa!
"Auto parts. " *as I am juggling products and trying to ring someone through our cash*
"Hey uh, a customer wants to know if you guys have GEE PEE ESS."
"Possibly. Is it for the car, or the portable handheld or what?"
"I don't know, hold on...

... she says it's for the car."
"Oh, then yes we do. She'll have to take a number though."

So the hag comes back, gets a number, and waits.
As luck would have it, I called her number.
She says: "I'll wait to be served by someone else, thank you very much!" as bitchily as possible. Happy with this, I continue on. As it turned out, the other person was busy for about 15 more minutes and she waited for a good twenty. I felt justice was served.

At 10/30/06 11:14 PM, Jack-Of-Hearts wrote: please post more they are funny like why is my orange soda always flatter than paris hilton?

As far as I know, the Orange drink at McD's isn't supposed to be carbonated.

Personally I don't dig fast food. People need to slow down a bit.

But yeah, work sucks. I have a bunch of stories from my job at a preschool, but I can't talk about them, since I'm kinda sworn to secrecy (also, fuck anyone who says, "Oh, that's easy, you just sit aorund with the kids" it's easy with A kid or a few kids. But i'm dealing with over a dozen, of which several have ADHD)

One thing that made me wonder, once when I was at Hesburger (a local chain, not spread aboard so much, though has few joints in the Middle East, since it's not american). both times I've bought something with a card (atms are homofags and only give out 20€ as minimum, I hardly ever have 20€ on my bankaccount) Anyway, when I buy with a card, both times, they had to run the card through the reader numerous times, and finally print out a piece of receipt, wrap it around the card, and then run it through again. It works. But seriously, shouldn't it work anyway?

I hate working at McDonalds... I can't wait untill I find a opening for a otolaryngologist.

Hang on, i haven't spotted any "Some douche order a milkshake, we gave him a jizzshake instead, came back and told us it was lovely" stories. What the hell?!?!?!

My sister worked there. One day she gets an order from a person that wants a cheeseburger without cheese. So obviously this person wants a hamburger. My sister said this and was told off by the customer. "NO. I want a cheeseburger with no cheese." I think she ended up giving her a hamburger in a cheeseburger wrapper or something like that. I don't have any other stories like that though.

At 10/31/06 03:21 PM, Idocreating wrote: Hang on, i haven't spotted any "Some douche order a milkshake, we gave him a jizzshake instead, came back and told us it was lovely" stories. What the hell?!?!?!

Well i think all those stories are made up (urban legends) because that's a mighty good reason to fire a employee :/

At 10/31/06 04:36 PM, klopatng wrote: McDonald's is possibly the worst shit on Earth, besides fat people, who come from McDonald's, so yeah.

WATCH SUPER SIZE ME .

We're not talking about the damn food peabrain, but about the asshole customers who come there often (people like you >:( )

At 10/31/06 04:42 PM, JapStud wrote: It rike memoir of geisha. it so coor! they have no brack peopre. Japanese peopre hate-ah bracku peopre.

No racist refrences, you're lucky that i'm not a mod..

P.s. Your reply is totally off topic, now that's another reason for getting banned!

Zerok wrote:
As far as I know, the Orange drink at McD's isn't supposed to be carbonated

yup, it is not supposed to. yet we get people that even though they are told so after they order and complain, the insist we do something about it. We ussually just add a bit of carbonated water (of course this dims the taste but they insisted)

At 10/31/06 01:39 PM, GoldenSun1988 wrote:

Screwing me over for a buck or two
People can't get me more angry when they're trying to screw me over, thinking that i'm some sort of stupid idiot or something and YET they TRY:

oh yes, you think a buck or two is bad? read on...

The two penny breakfast

so...about 3 months ago, one morning this guy came by and ordered 2 Bacon and egg bagel meals with large coffees both black and two hashbrowns instead if one. I ring the order, and give him the total. Apparently the price I gave him was two pennies more than what he ussually pays, amd of course, he was getting mad at me for it.

At first I was trying to explain to him we had recently gone through some price changes, and that maybe that was why. This was not enough for him. Eventually I realized I had punched in 2 BLT bagel meals, instead of the Bacon egg, but because it was only 2 pennies, I appologized and proceded to give him the two pennies. He insisted on a formal refund (for two miserable pennies!).

Now, when we do a meal, all it does is reduce the price of the sabdwich, the drink and the fries (or in this case hashbrown) stays the same, so I only did a refund for the 2 EVM (extra value meal) items and re-rung the order for the two bacon egg EVM...the price is higher. I try to explain this to him and he gets even more pissed, and eventually told me to just give him the two pennies (which like I said I had alread offered).

While all of this conversation is taking place, I had already informed the kitchen and they were making the right bagels, but because I am there arguing with him I haven't had a chance to grab the bagels to give them to him. As soon as I give him the two pennies, he snaps at me saying the bagels have been there for a while now and that why haven't I given them to him, and that he is in a hurry because he has to work and can't waste time with "moronic people like me". I ignored the comment, but laughed at the fact that he ended up staying for 3 more hours in lobby (even though he said he was in a hurry).

The hottness is gone!

two little stories in this heading:

One was this guy who was waiting for fries (we were in the middle of a rush and we had a lot of them waiting just for fries) so we informed him so and told him we would take the fries to his table, just so he wouldn't have to wait there and have his food go cold. Of course, this guy went to sit, but didn't touch his food. It took about 6 or 7 minutes, but we got him fresh fries. Now, he unwrapped his burgers, but did not touch them, of course they went cold.

He complained about it, and demanded, and he was very specific, that we re-heat them for him (he had taken a bit and that's how he relaized they were cold). We do as he requested and put it in the microwave...later on he requested a pen to write a complaint, saying we had the worst service and we were not attentive at all, he complained we had reheated his burger after being eaten instead of making a new one (He asked for us to do so!) and the ussual crap.

----------------------------

Then the other time, this guy orders hotcakes at about 9am. Breakfast is over at 11am. He came back at 2pm, with his hotcakes untouched, complining they were cold and wanted new ones AND a refund. I wouldn't have given him the refund since it was his own fault he didn't eat them until a couple hours later,m of course they are going to be cold!. But the other manager (which doesn't really know what the hell she is doing 85% of the time) just gave the refund and an extra free meal. i was so pissed...

****BUMP DISCLAIMER FOR ADMINS AND MODS****
I bumped this thread because i have added new information to the topic in a well contstructed an informative post. I hope you enjoy it as well.
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mmm, I don't think you needed that, it is obvious you are contributing to the topic....

At 10/29/06 01:19 PM, NemoX wrote: I laughed when I first moved to Canada and I saw mid winter, your standard cliche'd guy: A baseball hat, a hoodie, a pair of shorts, either sandals or flip flops but still wearing white socks

That's actually not. I've seen guys @ the University of Ct (not as cold here in Ct as it is up there but still...) with hoodie, hat, shorts and sandals (no socks) in the middle of winter.

Some interesting stories here, NemoX. I work with food (I work in a deli section of a store, which caters to sandwich making, regular deli stuff, pastries, and coffees), and have been a cashier before.

Some customers, though. Whew.

However, seeing these kinds of stories, I always try to be extremely courteous to people who have to deal with the public--whether kind or nightmarish. :)